Company: A leading company in fuel testing, bunker quantity surveys and fuel management.
Objective:
- to improve, clarify and train the contract & tender process, with the aim of a shorter and more efficient process and effective internal cooperation.
- Step 1: Define the benefits for all the stakeholder
- Step 2: Interviews with all relevant stakeholders
- Step 3: Define a new “Way of Working” – Contract Life Cycle Management
- Step 4: Translate the new ‘Way of Working’ into a trainings program
- Shorter & efficient process
- Less time consuming
- Better and faster contract fulfilment
- Clarify roles & responsibilities
- More insights & measurements
- Clear expectations towards the client
- Less impact on the internal organisation
- Cost efficiency and higher turnover
- Higher contract value
- Better and more successful internal cooperation